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Store Operations Project Manager in SmyrnaGeorgia.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

 Time, Talent & Teamwork.

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

Opportunities to advance.

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company?

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Store Operations Project Manager

Smyrna | Georgia | United States | 30080

It’s great being part of a culture where entrepreneurship and team spirit are not just buzzwords.  If you love working with a great group of people and desire the opportunity to grow, this is the place for you.


PURPOSE
This position will manage and monitor store operations processes for specific area(s) of responsibility and manage projects focusing on process improvements that support the needs of the stores, market area or region. This position is also responsible for managing vendor and service provider relations. This position provides input and resources, partnering with cross functional departments and others to drive major process improvement. This position will also take the lead on various facilities projects to ensure a safe working environment for all company employees.

MAJOR RESPONSIBILITIES

  • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
    1. Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem
    2. Assists with ongoing evaluation of all service providers and renegotiation of contracts or agreements for national accounts.
    3. Prepare and deliver insights and recommendations based on analyses and voice of the customer.
    4. Maintain knowledge base regarding specific operations and processes within store operations
    5. Recommend processes to continually improve performance, resources, skills and expense controls. Assists in coordinating utility, alarm, sanitation, HVAC, warehouse equipment for all locations.
    6. Manages and coordinates with new store development team all pre-opening planning and scheduling.
    7. Manage issues and roadblocks that arise related to their area of responsibility.
    8. Respond proactively to unanticipated store needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
    9. Respond to field requests for support with 24 hrs.
    10. Draws on industry research for training best practices, develops and maintain store policy tools and processes.
    11. Create and assists in the development of work plans, policies and procedures and deployment plans in support of store operations.
     


MINIMUM ELIGIBILITY REQUIREMENTS

  • Bachelor’s Degree and 3 years of retail experience or process management in a related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
  • Expert analytical and problem solving skills along with strong verbal, written and presentation skills.
  • Strong operations, retail and/or field knowledge.
  • Proficiency with software including MS Word, MS PowerPoint, MS Excel.
  • Project Management Institute (PMI) certification preferred.
  • Experience creating computer based training materials for contact center and retail organizations.
  • Experience conducting learning needs analysis and developing curriculum maps.
  • Strong business, functional and/or store knowledge for their area of responsibility.
  • Ability to partner/communicate well with the field/stores
  • High sense of urgency in responding to field needs
  • Strong big picture; strategic thinking skills
  • Strong quantitative skills such as statistics and data analysis


WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

  • Limited travel required including air and car travel
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.


PHYSICAL/SENSORY REQUIREMENTS
Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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WHY WORK FOR US?


Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

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