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Showroom Assistant in New OrleansLouisiana.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

 Time, Talent & Teamwork.

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

Opportunities to advance.

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company?

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Showroom Assistant

New Orleans | Louisiana | United States | 70115

It’s great being part of a culture where entrepreneurship and team spirit are not just buzzwords.

We are committed to our associates and customers.  This makes our business successful.

If you love working with a great group of people and desire the opportunity to grow, this is the place for you.

Purpose
This position is responsible for cashiering, managing customer flow, assisting designers, order logistics and providing every customer with an exceptional shopping experience.

Minimum Eligibility Requirements
High school graduate or GED. Further education preferred.
1-2 years of high volume customer service
Knowledge of office and clerical processes
Demonstrated knowledge of customer service principles and practices
Must possess excellent phone etiquette and customer service skills
Must be detail oriented and highly organized
Ability to multi-task and work well in a fast paced environment

Essential Job Functions
Manages phone traffic including, but not limited to, answering and directing calls
Schedules appointments for Designers
Organizes client project information
Greets all visitors and guests upon entering Design Gallery and provides appropriate assistance and introduce customers to a Designer
Schedule deliveries for customers
Assist Design Consultants and CEM with general administrative and clerical duties required for daily function of the business. Maintain files (electronic and paper), prepare follow-up correspondence, maintains various logs, and assignment lists.
Follow up as necessary to insure timely and appropriate service to staff members and customers.
Communication with the holding store of product (ensure all sold customer goods are pulled and track the progress)
Greet every customer in a helpful and courteous manner
Act and work in a manner that is consistent with the company’s core values
Demonstrate a thorough understand and compliance with the company’s safe lifting practices and standard operating procedures.
Maintain composure while assisting customers, authorities, executives, clients, and associates
Perform any other duties as required.

Working Conditions (travel, environment)
While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and lift product. The noise level in the work environment is typically quiet to moderate.


Physical/Sensory Requirements
Physical Work – Ability exert 30 – 60 pounds of force frequently, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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WHY WORK FOR US?


Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

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