Sample Fulfillment Coordinator

  • Marietta, Georgia, 30067


Responsible for the fulfillment (order picking and shipping) of eCommerce sample orders to customers, the Floor & Decor Express (FDX) special order sample program replenishment to stores, and the Custom Countertop sample program replenishment to stores.

Essential Functions

Key activities and duties are listed below, but additional duties may be assigned, and functions may be modified according to business needs.

  • Processing orders for eCommerce sample sales: tasks include order picking, packaging and shipping to customers.
  • Processing orders to replenish the FDX and Custom Countertop sample program: tasks include order picking, creating transfers, packing and shipping to stores, and communicating the order transfer and tracking numbers to the store’s teams.
  • Operates RF scanners/data capture devices so that orders are accurately picked, and inventory is consumed correctly.
  • Operates handling equipment and ensures safety regulations and company policy are followed.
  • Loads and/or assist in the loading of all outbound samples into delivery vehicles.
  • Must cross-train in the conversion function and support the conversion process when workload or demand requires it as determined by the leadership team.
  • Performs other general warehouse duties as needed.

Minimum Eligibility Requirements

  • Minimum 1 year experience in a warehouse order picking/fulfillment, eCommerce fulfillment, and/or outbound processing roles.
  • Experienced in the use of warehouse scanning and/or data capture technology equipment and systems. (Ex: Mobile Devices, RF scan technology, Warehouse Management Systems)
  • Ability to work independently and as a team in a fast paced and high volume work environment.
  • Must be self-motivated and operate with a sense of urgency to meet tasks deadlines.
  • Must be detail-oriented, highly organized and able to multi-task.
  • Must be customer service oriented and strive to provide the highest level of customer satisfaction.

Working Conditions (travel, environment)

  • While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles.

  • Able to operate lift equipment, power tools, shrink wrapping equipment, and other tools such as wood/wet saws.
  • The noise level in the work environment is typically moderate.

Physical/Sensory Requirements

  • Ability to exert up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. 
  • Ability to exert 10 to 25 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
  • Ability to exert 25-50 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects.
  • The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note:  All duties and responsibilities listed are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included.   However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirement of the job change.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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