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Salesforce Administrator in SmyrnaGeorgia.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

 Time, Talent & Teamwork.

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

Opportunities to advance.

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company?

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Salesforce Administrator

Smyrna | Georgia | United States | 30080

It’s great being part of a culture where entrepreneurship and team spirit are not just buzzwords.  If you love working with a great group of people and desire the opportunity to grow, this is the place for you.

Purpose:
This position is responsible for supporting the Marketing Department and Designers in Stores with all upcoming Salesforce CRM administration tasks, such as user management, ensuring customer data quality, segmenting campaign members and creating / maintaining campaigns, reports and dashboards in Salesforce Sales and Marketing Cloud. The Marketing Salesforce Admin will need to be an organized self-starter, overseeing training needs, consulting with best practices how to implement new marketing initiatives and communicate opportunities and changes in the system to a wide array of audiences from Store Associates to Leadership Team.

Essential Functions:

Ensure customer data quality (contacts & accounts) including:

  • Perform data cleansing cycles and put monitoring rules in place
  • Investigate root course for bad customer data and put new / additional validation rules in place
  • Monitor deduping process and adjust as needed
  • Mass upload new customer data
  • Manage new attributes / fields related to customer data and page layouts

Create and manage marketing campaigns in Salesforce (Sales + Marketing Cloud) including:

  • Define and maintain rules for overall campaign structure
  • Analysis and selection of target groups
  • Extract campaign members and add to campaign (all channels)
  • Track and monitor campaign progression and success / troubleshooting if needed
  • Provide reporting as needed

Create and manage changes in Salesforce reports, dashboards and list views on all hierarchy levels

Become expert of F&D Salesforce customer data structure

Ensure Data mapping and quality between Salesforce and custom F&D store systems

Partner with Marketing Team to understand roadmap, timelines and business needs

Partner with IT Product Owner to drive Salesforce enhancements and perform UATs

Liaison with Admins of other areas to ensure aligned Salesforce enhancement approach

Partner with Salesforce Analyst to insure data integrity

Develop training material and communications for all changes and enhancements in Salesforce

Manage user permissions

Minimum Eligibility Requirements:


Bachelor’s degree

Must possess significant experience in Salesforce.com Sales and Marketing Cloud, Dataloader and an understanding of CRM

Self-starter with strong desire to succeed

Proven problem-solving and team building skills

Must be detail oriented and highly organized

Must possess excellent customer service skills

Ability to multi-task, meet deadlines, and work in a fast-paced environment

Must be results oriented, and demonstrate a sense of urgency with creative/innovative/forward thinking skills

Strong interpersonal skills and the ability to interact with all levels of the company

Excellent communication skills (verbal and written)

Proficient with Microsoft Office Suite

Must pass pre-employment background check

PREFERRED ELIGIBILITY REQUIREMENTS:

Salesforce.com Certified Administrator

Retail background desired but not necessary

Working Conditions (travel,   environment)

  • This position is salaried, knowing it may include hours which exceed eight hours in a day or forty hours in a week.

  • Travel between 10-15% is required, including air and car travel
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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WHY WORK FOR US?


Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

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