Sales Consultant (Deco)

  • Everett, Washington, 98204

Purpose

Our Sales Consultants are responsible for greeting every customer and providing helpful and friendly service.  At Floor & Decor, our Sales Consultants are project experts and are expected to provide our customers guidance on product selections and installation services for their projects.  Asking open ended questions about a customer’s project in order to determine their needs is all part of our sales process. Our Sales Consultants are expected to be subject matter experts as it relates to product features and knowing the related items to sell an entire project.

Minimum Eligibility Requirements

  • At least six (6) months to one (1) year of customer service experience
  • Must be detail oriented
  • Must possess excellent customer service skills and work well under pressure
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment
  • Ability to work as part of a team and take initiative independent of direct supervision
  • Must be able to work a flexible schedule

Essential Job Functions

  • Act in a manner that is consistent with the company’s core values
  • Welcome customers by greeting them and offering friendly assistance
  • Direct customers by escorting them to specific product(s)
  • Help create an excellent shopping experience for all customers
  • Recommend products or services based on individual customer requirements
  • Provide customers with information of Floor & Decor’s products and service offerings
  • Drive sales through product knowledge and consultative selling
  • Ensure product presentation area is clean and organized
  • Demonstrate a thorough understanding and compliance with the company’s safe lifting practices and standard operating procedures
  • Maintain composure while assisting customers, authorities, executives, clients, and associates
  • Complete required training in all departments
  • Comfortable selling, providing solutions for all departments within the store.

Working Conditions (travel, environment)

  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force frequently, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.  The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. 

BENEFITS & REWARDS:

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Corporate Discount Programs

  • Variety of Insurance Plans

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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