Regional Pro Services Director- South

  • Atlanta, Georgia, 30339


This position reports to the Divisional Vice President, with a dotted line to the Senior Director of PRO Services. The primary responsibility of the Director of Regional PRO Services will be to lead and execute the PRO Premier and CARE sales model in their designated region. This position will serve as a close partner to the SDROs and vital link between the stores and their SSC partners.

Minimum Eligibility Requirements:

  • Three+ years of relevant experience in progressively responsible sales leadership roles within retail required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the Company
  • Must possess leadership and communication abilities to drive ideas across their division
  • Clear and concise communicator accomplished at executing strategy and building consensus without direct authority
  • Ability to analyze sales data and develop recommendations and strategic solutions
  • Ability to lead and influence change
  • Demonstrated retail sales experience with an emphasis on influential leadership and improving productivity, service, and quality in a sales environment
  • Proven management of multiple, concurrent, organization wide projects with significant sales impact
  • Exceptional presentation skills
  • Ability to work collaboratively
  • Proven problem-solving and team building skills
  • Excellent organizational, planning, prioritization and time management skills
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment

Essential Job Functions:

  • Understand and effectively communicate the PRO Premier strategies to educate, train, and drive execution.
  • High understanding of F&D products and ability to train F&D associates on the utility of those products.
  • In-store training on processes and tools to enable Floor & Decor stores to deliver a consistent, “best in class” sales experience, driving sales.
  • Increase sales, average ticket and conversion by driving higher performance through our PRO Premier teams.
  • Consistently review key performance indicators to identify and address opportunities for improvement.
  • SME in Sales Force and ability to look at business trends and actions and recommend strategic changes based on evaluation of metrics.
  • Drive results by utilizing defined metrics and influence management; champion and influence productivity associated with all specialty programs
  • Act as a coach to store leadership and as a resource to each store employee to inspire and promote the success of each store
  • Continuously drive sales results through team engagement, empowerment and accountability

Working Conditions (travel &  environment)

  • Approximately 80%+ travel required, including overnight air and car travel.

  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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