Pro Premier Analyst

  • Atlanta, Georgia, 30339


The PRO Premier team is seeking a highly motivated and driven individual to help support the PRO Premier team. This position reports to the Director of PRO Strategy and Loyalty and would be instrumental in helping advance Floor and Decor’s PRO Strategy and Loyalty efforts. This role will be primarily responsible for running the day-to-day management of Floor and Decor’s PRO Premier Rewards loyalty program, including account management, data analysis/segmentation, strategic planning, troubleshooting, store support, vendor management, reporting and ad hoc analysis, while also supporting the PRO Premier team develop and manage various strategic initiatives. This role will work closely with other departments including Operations, Marketing, Finance/Accounting, and IT. The successful candidate must also be highly motivated to seek out process improvement, be detail oriented, as well as posses strong management skills who enjoys learning and growing in a fast pace position within a dynamic organization.

Minimum Eligibility Requirements:

  • High School diploma or equivalent Bachelor’s degree preferred
  • Highly driven and motivated individual
  • Experience with Loyalty programs is preferred
  • Account Management experience preferred
  • Strong Microsoft Excel, Powerpoint and other Office 365 tools
  • Salesforce admin experience including running reports is preferred
  • Strong interpersonal skills to interact effectively at all levels and across a diverse culture
  • Excellent communication skills (verbal and written)
  • Strong commitment to providing excellent customer service
  • Ability to own a project from ideation stage to final execution
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment with shifting priorities
  • Specialized knowledge of retail is a plus
  • Must be able to seek opportunity without being given specific direction

Essential Job Functions:

Help build, execute and oversee strategies to provide best in class Loyalty Program and other strategic PRO initiatives. Must be interested in program management, data analysis, improving operational practices, and be a strong communicator/collaborator and be passionate about building strategies that help grow the PRO business and Floor and Decor.

  • Day-to-day management of Floor and Decor’s PRO Premier Rewards Loyalty program
  • Proactively look for areas of opportunity and work with stores and field leadership to execute PRO department strategic initiatives
  • Work cross collaboratively with other departments and own the vendor relationship as it relates to PRO Premier Rewards and other PRO department projects
  • Enhance existing PRO department reporting and establish new reports based on identified opportunities
  • Data Analytics based on Loyalty program and other department initiatives
  • Work closely with Store PRO teams and field leadership to provide support

Working Conditions (travel & environment)

  • Limited travel required including air and car travel.
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Apply Now

Email me about jobs like this

Not You?

Thank you, please complete your application on the following page.

Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

People Also Viewed

Category Specialist

R018062 Atlanta Georgia United States Atlanta, Georgia, 30339 Merchandising Individual Contributor
PURPOSEThis position is responsible for assisting the Senior Buyer in the co-development and execution of category plans and product strategies as well as overall day-to-day management of the department.MAJOR RESPONSIBILITIES Assist Buyer in devel...

Merchandise Project Specialist

R018031 Atlanta Georgia United States Atlanta, Georgia, 30339 Merchandising Individual Contributor
Purpose:Product management is the nucleus of all the working parts because every project needs to have a plan of action and Project Specialists are essential as they help to organize tasks, resources and people to ensure the timely delivery and su...

Ecommerce Analytics Manager

R018392 Atlanta Georgia United States Atlanta, Georgia, 30339 Ecommerce Manager
Purpose:This position will be responsible for leading the analytics strategy and execution for  Areas of responsibility will include the full breadth of eCommerce initiatives, from traffic generation to onsite experience optimiz...

Internal Audit Associate

R018391 Atlanta Georgia United States Atlanta, Georgia, 30339 Audit Individual Contributor
PurposeThis position is responsible for performing compliance and SOX reviews and providing the Internal Audit Senior Director with the necessary support to complete the annual internal audit plan through detailed testing and analysis using profes...

Inventory Manager

R019335 Atlanta Georgia United States Atlanta, Georgia, 30339 Inventory Manager
PURPOSEThis position manages a team of Inventory Analysts. The Inventory Manager is responsible for the in-stock and inventory turnover performance of the product categories owned by their Inventory Analysts. In addition, the Inventory Manager par...

Inside Commercial Sales Specialist

R017137 Atlanta Georgia United States Atlanta, Georgia, 30339 Commercial Sales Individual Contributor
PURPOSEThis position is responsible for supporting the Pro Services teams within the stores with large commercial sales purchases. The person in this role will serve as a conduit between the stores, purchasing, logistics and finance teams. In addi...