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Merchandise Operations Manager in MilpitasCalifornia.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

 Time, Talent & Teamwork.

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

Opportunities to advance.

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company?

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Merchandise Operations Manager

Milpitas | California | United States | 95035

It’s great being part of a culture where entrepreneurship and team spirit are not just buzzwords.  If you love working with a great group of people and desire the opportunity to grow, this is the place for you.

Job Description

Purpose

The Merchandise Operations Manager is responsible for strategic merchandising, inventory maintenance and utilizing company guidelines to outline merchandising best practices through sales and instock awareness and associate education.

Minimum Eligibility Requirements

  • High school graduate or equivalent, College degree preferred
  • Three to five years retail management experience and proven ability direct operations
  • Ability to perform in a high volume, highly complex location
  • Ability to demonstrate initiative and be a self-starter
  • Demonstrated proficiency in recruiting, hiring, and training associates
  • Excellent communication, interpersonal and analytical skills
  • Ability to exercise independent discretion
  • Judgment in managing a fast-paced environment adapting to change with a sense of urgency
  • Demonstrated ability to increase the company’s overall market share
  • Must possess excellent customer service skills and work well under pressure

Essential Functions

Merchandising

  • Act and work in a manner that is consistent with company’s core values
  • Drive, teach and adhere to the P’s of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services
  • Achieve growth and hit sales budgets by successfully managing the store’s inventory
  • Strategically merchandize and utilize the company guidelines to outline merchandising practices.
  • Ensure store presentation standards are achieved and maintained
  • Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management.
  • Assist the Chief Executive Merchant in supporting, modeling, and enhancing a seamless sales culture by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.

Administrative

  • Conduct weekly competitive shops and communicate pricing and/or inventory issues to the senior team.
  • Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position.  Reports include but are not limited to the following:
    • Profit Los statements (P&L)
    • Category Performance Report (CPR)
    • Business Analysis Tool Report (BAT)
    • Store Purchase Order Analysis Report (STPOA)
    • Store Price Change Report (STPRC)
  • Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory.
  • Ensure brand standards and operating standards meet or exceed expectations to support brand consistency.

Supervisory

  • Ensure maximum scheduling coverage for teams during peak traffic periods
  • Develop and train Merchandising and Receiving teams
  • Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant.
  • Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling.
  • Ensure compliance to scheduling, hiring, payroll and business planning processes.
  • Monitor, maintain and follow company policies; support company expectations and systems.
  • Perform additional managerial duties as necessary.
  • Work as KCM or Manager on Duty as required

Store Operations

  • Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary.
  • Available to open and/or close the store in an effective manner.

Working Conditions (travel, hours, environment)

  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.  The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. 

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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WHY WORK FOR US?


Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

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