PURPOSE
This position is responsible for assisting the Warehouse Operations Manager in overseeing warehouse operations in the order picking and put-away areas, ensuring on time shipment and for holding daily pre-work meetings to communicate information to the team members. This position will coordinate with a team of 4 to 6 team members. This position will be responsible for ensuring the accuracy of the inventory and will coach team members on the importance of quality work performance, as well as, work to ensure superior customer service.

MAJOR RESPONSIBILITIES

• Ensure inbound and outbound shipments are accurate and free of damage
• Handle specific customer orders to ensure accurate picking and shipment
• Assist in physical inventories
• Coordinate with other departments within the warehouse to ensure efficient product flow
• Ensure proper stock rotation and all supplies needed for the warehouse are available for use (RF units, batteries, equipment, etc.)
• Evaluate warehouse associates on picking and put-away procedures and monitors their progress
• Lead and attend meetings to discuss quality of work-level and improvement opportunities. Constant teaching, coaching, and improvement learning provided by this individual
• Document attendance and participate in reviews for team members, coach, train and mentor Distribution Center (DC) team members in the areas of productivity, quality and safety
• Handle and resolve conflict, process team member requests, engage team members proactively and lead team building activities
• Update status of daily tasks, manage reports, team member assessments, issues or concerns, equipment status, and process adjustments
• Operate all equipment in a safe and efficient manner following prescribed work methods
• Comply with OSHA and MSDS Standards
• Ensure warehouse flow and planning
• Maintain the facility’s equipment and materials and a clean, neat, and orderly work area

MINIMUM ELIGIBILITY REQUIREMENTS

• High School Diploma or GED
• Two to five years of recent work experience
• Excellent communications skills (Must be able to read, write, and speak English fluently)
• Must be a self-starter and possess excellent customer service skills
• Ability to perform basic mathematical equations (i.e. addition, subtraction, multiplication and division)
• Must be detail oriented and highly organized
• OSHA and/or Class II, Class IV or Class V Forklift Certification preferred

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

• This position is a hourly, knowing it may include hours which exceed eight hours in a day or forty hours in a week
• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

PHYSICAL/SENSORY REQUIREMENTS
Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Support Center Associates
Provide leadership and support training on all Safety programs, processes and procedures, insuring that every associate is properly trained for their position.
Follow established Safety procedures in all aspects of work assignments applicable to the position. This includes participating in all Safety related training and acquiring certifications. Each associate is responsible for Safety at the Store Support Center and when visiting other company work locations. All Safety concerns must be brought to the attention of the management of a location and/or the Store Support Center Safety Department immediately

Benefits & Rewards

• Bonus opportunities at every level

• Career advancement opportunities

• Relocation opportunities across the country

• 401k with discretionary company match

• Employee Stock Purchase Plan

• Referral Bonus Program

• Corporate Discount Programs

• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.