Marketing Operations Manager

  • Atlanta, Georgia, 30339


In this position, the Marketing Operations Manager analyzes existing data and information as well as historical trends to provide early insights into best practices and new trends that guarantee data quality across marketing metrics and operations. You will help our team identify funnel optimizations, manage technologies, improve data workflows, and make sure Marketing & Creative are meeting their deadlines with all the necessary information and process management they need to be successful. We are looking for a highly collaborative teammate who loves data, thinks strategically, and is energized by fast paced environments.

Minimum Eligibility Requirements:

  • 3+ years of experience as an Operations Manager for a marketing agency or organization OR 5+ years in other operations capacity
  • Bachelor’s degree in Communications, Business, Marketing, Computer Science, or applicable work experience
  • Excellent communication skills, both written and oral
  • Knowledge of project management systems, Workfront experience strongly preferred
  • Strong problem-solving skills and detail oriented
  • Proven ability to define, source, and interpret data
  • Agile development experience or PMP Certification strongly preferred

Essential Job Functions:

  • Be the trusted subject matter expert on how internal systems work and relate to each other and manage, prioritize, and respond to requests from merchandising, marketing, and company leadership
  • Independently develop and refine effective workflow processes, scheduling strategies, and communication models
  • Develop and manage various data models and analytics to report on productivity, resource capacity, common obstacles, and barriers to execution
  • Work closely with cross-functional partners at all levels of the organization to ensure consistency, evaluate obstacles, and understand their needs and expectations
  • Serve as primary system administrator for Workfront, Marketing’s operational system of record
  • Facilitate on-boarding and training for new Workfront users
  • Oversee and manage external production agency relationships, negotiation of contracts, and delivery of creative assets
  • Partner with indirect sourcing on contract negotiations, RFPs, and quarterly business reviews for all creative agencies
  • Partner with IT on all software licenses renewals and creative suite purchases
  • Own freelance and temporary employee budget for the marketing department
  • Partner with Marketing Finance Manager on tracking, coding, approving, and forecasting of budgetary needs for the content and creative team
  • Assist Sr. Manager Operations in sourcing and developing necessary tools and systems to optimize workflows
  • Lead post-mortem meetings in partnership with project managers with project participants to improve process and work outputs

 Working Conditions (travel & environment)

  • Limited travel required including air and car travel.
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse


Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time,but may involve walking or standing for brief periods of time. 

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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