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Manager Leadership Development in SmyrnaGeorgia.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

 TIME, TALENT & TEAMWORK

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

OPPORTUNITIES TO ADVANCE

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company?

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Manager Leadership Development

Smyrna | Georgia | United States | 30080

It’s great being part of a culture where entrepreneurship and team spirit are not just buzzwords.

We are committed to our associates and customers.  This makes our business successful.

If you love working with a great group of people and desire the opportunity to grow, this is the place for you.

Job Description:

Purpose

The Manager of Leadership Development is responsible for the design, development, and delivery of a comprehensive series of leadership training programs. Working closely with Human Resources, Store Operations, and key business partners across the organization, this role will develop and facilitate learning solutions that align with Floor & Decor’s business goals. This role is an integral part of the Customer and Associate Experience team and will work with Instructional Designers to develop Leadership Programs for Retail Leadership Teams, and supporting channels for Floor & Decor. Responsibilities include analysis of current Leadership Training Programs, identifying performance gaps, and designing appropriate learning solutions for leaders in Retail Stores, Distribution Centers, and Contact Centers.

The individual in this role will have a strong record of success in developing and implementing leadership development programs that are scalable in a decentralized organization.

Key accountabilities include but not limited to:

  • Ability to identify leadership performance gaps across all retail channels with a view to determining and developing solutions to meet strategic business objectives.
  • Expert level understanding of adult learning theory and practice
  • Ability to build and execute an effective and cohesive leadership development learning strategy with a focus on personal and professional growth
  • Development and evaluation of learning programs for leaders
  • Ability to build influential partnerships within HR and Business Partners across the organization
  • Act as an enabler and influencer in fostering an environment of learning and development

Basic Qualifications

  • 5 years of learning and development experience or strong track record of developing teams
  • 7 years of people leadership experience in creating and building inclusive and high performing teams

Preferred Qualifications

  • Current Learning & Development Certification
  • 3 years leading a Leadership Development function

Minimum Eligibility Requirements

  • Bachelor’s  Degree in Human Resources, Business Administration, Organizational Design, or related field (Relevant work experience can be substituted for the required education)
  • Strong knowledge and experience of retail operations, sales management, and customer service
  • Ability to work independently, multi-task, meet deadlines, and work in a fast-paced environment
  • Project management experience, supporting complex company initiatives
  • Demonstrated ability to lead, motivate and influence associates by building teams to achieve exemplary results
  • Must be detail-oriented and highly analytical
  • Excellent verbal and written communication skills
  • Strong computer skills including Microsoft Office Suite, Learning Management Systems, and be familiar with CRM software and procedural standards
  • Possess excellent customer service skills and work well under pressure
  • Must pass pre-employment background check

Essential Functions

  • Oversee Leadership Training Programs for Management roles in Retail and supporting channels.
  • Conduct research by interviewing subject matter experts (“SMEs”) and reviewing existing documentation and training programs
  • Prepare, edit and deliver “blended” Manager training programs in accordance with best practices and benchmarked against industry leading companies
  • Translate management skills of medium to high complexity into clear, concise training systems
  • Support region teams and operations leadership to meet defined development and internal promotion targets for each department
  • Support Regional markets - Manager training workshops, class schedules, and class enrollment
  • Conduct needs analysis, validations, and follow-up on all Manager training processes to maximize consistency or execution of programs
  • Provide documentation support for ongoing projects including site assessments, surveys, focus group studies, and task force initiatives
  • Act in concert with the other department team members, share and contribute ideas to improve revisions and maintenance of existing training content

Working Conditions (travel, hours, environment)

  • This position is salaried, knowing it may include hours which exceed eight hours in a day or forty hours in a week

  • Occasional travel required including air and car travel
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically quiet to moderate

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

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WHY WORK FOR US?


Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

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