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Lead Administrator Information Technology in AtlantaGeorgia.

Lead Administrator Information Technology

  • Atlanta, Georgia, 30339
  • Full Time

It’s great being part of a culture where entrepreneurship and teamwork are not just buzzwords.  If you love working with passionate people and desire the opportunity to grow, Floor & Decor is the place for you.

Purpose:

The primary purpose of this role is to support our existing JDA MMS implementation, including working tickets that are received from our SSC and field associates, answering MMS inquiries, and supporting Floor&Decor on inventory activities.

Minimum Eligibility Requirements:

  • BS or BA degree in Computer Science (Relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
  • 2 years of application administration and/or help desk experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Working knowledge of SQL
  • Working knowledge of RPG
  • Intermediate to advanced knowledge of Microsoft Office Suite
  • JDA MMS application knowledge preferred
  • Help Systems Robot scheduling application knowledge preferred
  • Ability to work effectively and efficiently in a team environment
  • Excellent communication skills (verbal and written)
  • Must be a creative and critical thinker
  • Ability to prioritize and work through end users issues, providing continuous feedback related to resolution

Essential Job Functions:

  • Set up and maintenance of employees system access, including; active directory management
  • Process flow and support documentation for areas of responsibility
  • Provide support for the set up and maintenance of employees in MMS
  • Maintain Security Provisioning documentation
  • Assist Stores with Physical Inventory support of applications and files to 3rd party PI servers
  • Respond to help desk inquiries and record all inquiries in the help desk software
  • Resolve help desk inquiries or when required escalate the issue as it relates to MMS and peripheral systems
  • Work with system Operators to resolve application errors
  • Research and facilitate the resolution of MMS application errors
  • Manage EDI processes and resolution of issues
  • Manage Robot and EOD scheduled queues
  • Monitor and resolve or escalate communication errors between systems
  • Document support activities of new applications and issue resolution
  • Assist with new store setup in MMS and Loftware
  • Provide input in the development of IT strategy and tactics for the company, including policies, procedures, etc.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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