Kronos (UKG Dimension) Senior Operations Manager

  • R028676
  • Atlanta, Georgia, 30339


The Kronos (UKG) Senior Operations Manager plays a crucial role ensuring maximum value of our Time and Attendance software, UKG Dimensions. Hands-on Senior Manager role providing strategic vision while driving the day-to-day operations. This role serves as the subject matter expert for Kronos, providing guidance and support to end users, F&D operations and cross functional teams. Oversees 2 system administrators/analysts.

Minimum Eligibility Requirements:

  • 5-7 years of related experience in the time & attendance space; preferred expertise in the Kronos Workforce Dimensions application.

  • 2-3 years of experience managing a team.

  • Bachelor's Degree.

  • Experience leading a team of system administrators and analysts

  • Experience with different modules of Kronos/UKG: Advanced Scheduler, Time & Attendance, etc.

  • Strong Project Management skills - experience leading cross functional teams through the full lifecycle of projects and workstreams including, Business Analysis, Functional Specification, System Configuration, Design, and Testing.

  • Strategic and analytical thinker with strong problem-solving skills.

  • Experience with successfully working in a fast-paced environment, supporting 12,000+ non-exempt employees.

  • Intermediate to advanced proficiency in Excel; Proficiency in reporting metrics/data analytics.

  • SQL skills a plus but not required.

  • Ability to simultaneously manage and drive core projects.

  • Strong communication skills.

  • Sense of urgency and ability to operate in a fast-paced, high-energy environment.

Essential Job Functions:

  • The primary focus of this position is to manage the day-to-day support and maintenance of Kronos/Dimensions Workforce applications and to drive related project and initiatives.

  • Subject matter expert regarding data oversight, system support, system releases/ application releases, testing of system changes, report writing, analyzing business process and driving improvement opportunities.

  • Responsible for researching and resolving issues, reviewing and correcting process flaws;

  • Partnering closely with the Payroll, HRIS, Legal, Store Operations and IT technical teams.

  • Data Integrity: evaluate data within the Kronos/Dimensions platform to ensure consistency and accuracy - Maintain data integrity by running audit queries and analyzing data.

  • Responsible for the oversite of Kronos Workforce Dimensions configuration, including but not limited to, Clocks setup/maintenance, Business Rules, Attendance, Accruals, Pay Policies, Work Rules, and Integrations.

  • Reports/Queries: Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools.

  • Ensure system configuration, product enhancements, upgrades, legislative updates, system integration, and production-related issues are effectively managed and delivered in accordance with service-level agreements.

  • Engage as the business product manager of Kronos/Dimensions  (UKG) software and resources with HCM IT, Legal, HR, Store Operations and other cross-functional business partners as well as third-party vendors.

  • Act as the primary subject matter expert representing Kronos through legal driven discovery, litigation, and legal analytics requests.

  • Provide subject matter expertise to aid in decision making related to the functional solution.

  • Provide thought leadership on potential enhancements, methodologies to improve overall experience.

  • Oversee the continuing effort to enhance the enterprise Kronos experience through process simplification, value-added tools, and timely metric reporting, that the F&D Stores, Distribution Centers and F&D’s corporate office can act on and drive changes in behavior.

  • Deliver transparent communication to business leadership teams, cross-functional workstreams, and executive stakeholders.

  • Responsible for End-User training-partner with F&D Learning team to ensure all necessary ongoing training is current.

  • Manage, coach and develop Kronos System Administrators and Analysts.

  • Define success metrics for Kronos Time Tracking & Absence to measure success and identify opportunities for improvement.

Working Conditions (travel & environment)

  • Hybrid work offering combining office and remote work (3 days in the Corporate Office).

  • Limited travel required including air and car travel for Kronos related events / store visits.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Corporate Discount Programs

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • A personal holiday and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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