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Kitchen & Bath Inside Sales Specialist in SmyrnaGeorgia.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

 TIME, TALENT & TEAMWORK

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

OPPORTUNITIES TO ADVANCE

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company?

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Kitchen & Bath Inside Sales Specialist

Smyrna | Georgia | United States | 30080

It’s great being part of a culture where entrepreneurship and team spirit are not just buzzwords.

We are committed to our associates and customers.  This makes our business successful.

If you love working with a great group of people and desire the opportunity to grow, this is the place for you.

Job Description:

Purpose

The Kitchen and Bath Sales Specialist is responsible for driving Custom Countertop sales for Floor and Decor by obtaining and closing countertop sales. The successful candidate will be responsible for managing program sales and operations with multiple projects, customers and stores. Analytical skills are necessary to be able to track and report on project performance for the success of the current program and provide recommendations for future enhancements and long-term strategies.  Additionally, the Kitchen and Bath Sale Specialist should be able to identify operational efficiencies that ensure customers are receiving exceptional customer service through services provided both internally and externally in relation to this program.

Minimum Eligibility Requirements

  • Associate or bachelor’s degree preferred
  • Two (2) years of sales, design or project management experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company and minimum of one (1) year of retail experience preferred
  • Knowledge of countertop installation, fabrication or kitchen remodels is a plus
  • Excellent customer service skills
  • Must be organized, self-motivated and able to multi-task in a fast-paced environment
  • Ability to identify and resolve problems in a timely manner
  • Proficient in basic mathematical skills and computer knowledge, including Microsoft Office Suite.
  • Strong Excel skills required with the ability to manipulate, analyze and track large amounts of data.
  • Perform other duties as assigned
  • Willing to work flexible retail hours
  • Excellent verbal, written, and interpersonal skills

Essential Job Functions

  • Daily performs Quick Quote Estimates for customers and convert leads to sales.
  • Daily solicits and closes sales by making phone calls to follow up and convert leads generated through proprietary Quick Quote Estimate tool.
  • Advanced time management and analytical skills. Able to consistently manage, follow up, and track information to close sales and projects with customers and multiple internal and external partners.
  • Responsible for collecting customer payment, finalizing sales, tracking the appropriate paperwork and closing and delivering completed sales.
  • Responsible for understanding, utilizing, and managing Floor & Decor applications i.e.; Proprietary Orders Portal, Quick Quote Estimator, POS system.
  • Track project performance, specifically to analyze and report on the success of stores and the program based on company goals and objectives.
  • Provide insight to management on program and process improvements including sales, customer and market trends, to advance business and operational objectives to deliver a best-in-class program.
  • Responsible for monitoring and communicating sample replenishment to Vendors for both stores and Product Review Center. Assists with creating, tracking and closing purchase orders for product for new stores or assortment changes for existing stores.
    • Attend conference calls and training sessions to relay information to store teams.
    • Assist in store training as necessary.
    • Maintain consistent communication with store teams to support company goals.
    • Meet and exceed established goals.

Working Conditions (travel, environment)

  • While performing the duties of this job, the employee will work in a secure, office space to contain customer information.

Physical/Sensory Requirements

Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.  The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Signature

I have read and understand the above job description.  By signing below, I certify that I meet the minimum requirements and that I am able to perform the essential functions of the job with or without a reasonable accommodation.

Signature                                                                                                         Date

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WHY WORK FOR US?


Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

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