Kitchen & Bath Inside Sales Specialist

  • R029774
  • Atlanta, Georgia, 30339


The Kitchen and Bath Sales Consultant is responsible for driving Custom Countertop sales for Floor and Decor by obtaining and closing countertop sales. Additionally, the Kitchen and Bath Sale Consultant ensures customers have a positive sales experience by receiving exceptional customer service through services provided both internally and externally in relation to this program.

Minimum Eligibility Requirements

  • Associate or bachelor’s degree preferred
  • Two (2) years of sales, design or project management experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company and minimum of one (1) year of retail experience preferred
  • Knowledge of countertop installation, fabrication or kitchen remodels is a plus
  • Excellent customer service skills
  • Must be organized, self-motivated and able to multi-task in a fast-paced environment
  • Ability to identify and resolve problems in a timely manner
  • Proficient in basic mathematical skills and computer knowledge, including Microsoft Office Suite and Excel
  • Perform other duties as assigned
  • Willing to work retail hours
  • Excellent verbal, written, and interpersonal skills

Essential Job Functions

  • Daily performs Quick Quote Estimates for customers and convert leads to sales.
  • Daily solicits and closes sales by making phone calls to follow up and convert leads generated through proprietary Quick Quote Estimate tool.
  • Daily order management with customers and multiple internal and external partners to address order questions, resolve issues and facilitate the order process in a timely manner.
  • Excellent organizational and follow up skills. Able to consistently manage, follow up, and track information to close sales and projects and provide program feedback.
  • Responsible for understanding, utilizing, and managing Floor & Decor applications i.e.; Proprietary Orders Portal, Quick Quote Estimator, POS system.
  • Responsible for collecting customer payment, finalizing sales, tracking the appropriate paperwork and closing and delivering completed sales.
  • Responsible for monitoring and communicating sample replenishment to Vendors for both stores and Product Review Center. Assists with creating, tracking and closing purchase orders for product for new stores or assortment changes for existing stores.
    • Attend conference calls and training sessions to relay information to store teams.
    • Maintain consistent communication with store teams to support company goals.
    • Meet and exceed established goals.

Working Conditions (travel, environment)

  • While performing the duties of this job, the employee will work in a secure, office space to contain customer information.

Physical/Sensory Requirements

Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.  The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Corporate Discount Programs

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Apply Now

Email me about jobs like this

Not You?

Thank you, please complete your application on the following page.

Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • A personal holiday and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

People Also Viewed

Associate Merchant - Commercial

R028131 Atlanta Georgia United States Atlanta, Georgia, 30339 Merchandising Sr. Manager
Purpose This position is responsible for developing and building strategies that will make the company an industry leader in hard surface flooring.  Working with a Senior Merchant or Merchant, this position will set the strategy for a category and...

Media Manager

R028762 Atlanta Georgia United States Atlanta, Georgia, 30339 Marketing Manager
Purpose: The Media Manager role will be crucial in building Floor & Decor’s brand awareness, familiarity, customer engagement, retention, and ultimately traffic & sales. This role will lead an integrated approach to create dynamic marketing progra...

Specialist Project

R030014 Atlanta Georgia United States Atlanta, Georgia, 30339 New Store Visual Merchandising Project Execution Individual Contributor
PURPOSEThis position is responsible for the day-to-day project workflow for new stores, existing store remodels, and/or existing store department resets. Typical duties include project planning, developing, implementing approved sets, collaboratin...

Design Project Coordinator

R029916 Atlanta Georgia United States Atlanta, Georgia, 30339 Merchandising Individual Contributor
PURPOSE The Design Project Coordinator is responsible for organizing and overseeing all aspects of a project from concept to completion, including the design and project workflow of Design Centers, store displays, and providing guidance to the sto...

Accounts Payable Specialist

R030139 Atlanta Georgia United States Atlanta, Georgia, 30339 Admin Individual Contributor
This position is responsible for performing accounts payable functions including receiving and/or three-way matching invoices with approvals, GL account coding, preparation of disbursements and accounts payable related recordkeeping. This is a con...

Manager Construction Design Projects

R029650 Atlanta Georgia United States Atlanta, Georgia, 30339 Real Estate Manager
Purpose: This position is responsible for the creative workflow process under the general supervision of the Director of Construction & Design, this position is responsible for directing, managing, supervising and coordinating the work activities ...