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Inventory Support Specialist in SmyrnaGeorgia.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

 TIME, TALENT & TEAMWORK

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

OPPORTUNITIES TO ADVANCE

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company?

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Inventory Support Specialist

Smyrna | Georgia | United States | 30080

It’s great being part of a culture where entrepreneurship and team spirit are not just buzzwords.

We are committed to our associates and customers.  This makes our business successful.

If you love working with a great group of people and desire the opportunity to grow, this is the place for you.

Job Description:

Purpose

Deliver high quality, timely, customer service to store associates and stores leadership by providing them with a single point of contact for pre-sales and Dye lot requests. The specialist will work with Inventory Analysts along with other cross functional members of Supply Chain to resolve issues quickly. Responsibilities include but are not limited to ad hoc data analysis to identify trends, execution of product allocation to stores and special projects.

Minimum Eligibility Requirements

  • Bachelor's degree or equivalent preferred
  • Must be detail-oriented and organized
  • Action-oriented and accountable for responsibilities
  • Ability to adapt well in a dynamic retail corporate environment
  • Proficient in MS Office applications especially Excel
  • Possess excellent customer service skills and work well under pressure
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment
  • Must pass pre-employment background check
  • Proven ability to identify root cause and effect, develop and implement sustainable solutions

Essential Functions

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

  • Work closely with stores and field leadership to resolve concerns regarding inventory levels, special requests (Dye Lot orders, Non- replenished SKUs, etc.) and other supply chain related issues
  • Takes ownership of store requests and provides complete end-to-end issue resolution.
  • Provide prompt follow-up communication to the stores/field regarding the resolution
  • Provide excellent customer service via active listening and professional communication, and identifying root cause of store/field.
  • Execute ad hoc reporting and special projects as assigned

Working Conditions (travel, hours, environment)

  • This position is hourly, and the job responsibilities require a 40 hour work week to meet expectations.

  • Limited travel may be required.
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically moderate.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

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WHY WORK FOR US?


Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

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