Inside Sales- Care

  • Marietta, Georgia, 30067


This position will be responsible for driving sales, follow-up close rates, qualifying data, and process improvement. The candidate must be a self-start leader with excellent sales and organizational skills. The position will serve as the lead role in coordinating with customers, Operations & Special Projects, and related stores.

Key responsibilities will be achieving sales objectives & developing operational procedures for Inside Sales Program.

Minimum Eligibility Requirements:

  • At least one year of inside sales experience; preferred B2C value-added selling experience
  • Ability to multi-task and work in a fast-paced call center environment.
  • Proven problem-solving and operational building skills; must be detail-oriented and organized.
  • ​Performs any other related duties as required or assigned.

Preferred Requirements:

  • SalesForce experience as a sales platform
  • Cloud contact platform experience
  • Knowledge of hard surface flooring and design

Essential Job Functions:

  • Responsible for all aspects of contacting, follow-up, and closing of sales with customer
  • Qualify and develop leads; manage & overcome objections
  • Adjust sales presentation to achieve campaign goals
  • Accurately track all data in CRM system and identify data trends
  • Execute strategy for operational success
  • Validate needed items, answer questions, and present to customers
  • Communicates with management & operations teams to ensure compliance with company standards.
  • Ability to communicate professionally to customers, associates, and corporate office
  • Performs any other related duties as required or assigned.

Working Conditions (travel & environment)

  • Limited travel required (including air and car travel)

  • The noise level in the work environment is typically quiet to moderate
  • Work-from-home availability (Prerequisite of a quiet and distraction-free working space, must maintain internet and WiFi access.)

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time."

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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