eCommerce Merchandising and Product Content Manager

  • Atlanta, Georgia, 30339

It’s great being part of a culture where entrepreneurship and teamwork are not just buzzwords.  If you love working with passionate people and desire the opportunity to grow, Floor & Decor is the place for you.

Purpose

The eCommerce Merchandising and Product Content Manager will be responsible for the development and execution of improving the consumer experience through online product content as well as the strategy and execution of improving our overall Services offering online.  Responsibilities will include product launches, growing and managing product question and answer strategy, search, assisting with the management of 3rd party vendors and building our connected content presence.    

Minimum Eligibility Requirements

  • Five years or more of relevant merchandising and/or ecommerce experience required
  • Proven problem-solving, project management and team building skills
  • Excellent organizational skills
  • Strong analytical skills required
  • Strong computer skills including Microsoft Office Suite
  • Has exempt level experience involving various online merchandising positions
  • Experience managing cross-functional processes
  • Working knowledge of Salesforce Commerce Cloud
  • Must be detail oriented and organized
  • Must possess excellent customer service skills and work well under pressure
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment

Essential Job Functions

  • Using past and current sales performance decides how to create a great online customer experience and maximize revenue potential
  • Ensure that all merchandising, marketing and promotional deadlines are met and that tagging and set KPIs are met
  • Manages, develops and grows overall online product content strategy including product Q & A
  • Leads PRO and Design Services online efforts
  • Manages brand and major product launches
  • Develops and implements product recommendation testing strategies
  • Decides and prioritizes products to be shot and loaded to the website weekly based on sales, inventory availability and upcoming product launches.
  • Identifies opportunities in search results
  • Evaluate shopper behavior to determine ecommerce strategy
  • Assist Production Team in writing requirements
  • Represents eCommerce in cross functional build of all content
  • Manages cross-functional photography and display process to ensure products can go live on time.
  • Reports weekly, troubleshoots and resolves any online issues or bottlenecks

Working Conditions (travel,   environment)

  • Limited travel required including air and car travel
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.  
  • The noise level in the work environment is typically quiet.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

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Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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