Ecommerce Analytics Manager

  • Atlanta, Georgia, 30339


This position will be responsible for leading the analytics strategy and execution for  Areas of responsibility will include the full breadth of eCommerce initiatives, from traffic generation to onsite experience optimization to fulfillment to post-purchase.  This person will be a key contributor to the success of our digital commerce, working cross-functionally with web development, online merchandising, digital marketing & customer insights teams to help FND deliver a best-in-class eCommerce experience.  The right person for this role is results-driven and possesses both an exceptional analytics background as well as a proven business leadership skillset.

Minimum Eligibility Requirements:

  • 5+ years of relevant web analytics experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Subject matter expert in web analytics and advanced knowledge of Google or Adobe Analytics
  • Successful track record managing direct reports
  • Experience with website personalization strategy strongly preferred
  • Expertise with BI tool such as Power BI or Tableau, from data transformation & modeling to creating measures to data visualization & insights.  Proficiency in DAX or an equivalent language
  • Proficiency in SQL strongly preferred, knowledge of R a plus
  • Demonstrated knowledge of statistics
  • Experience with CRM or customer data platforms a plus
  • Demonstrated ability to translate data into strategic business outcomes, with a structured and data-driven approach to business problem solving
  • Must be highly analytical, enjoy working with data, and be able to provide data-driven rationale for new projects & initiatives
  • Strong communication skills required:  the ability to translate the data side into an accurate and action-oriented narrative for stakeholder and executive audiences
  • Must be able to work independently as well as cross functionally with multiple teams, from leading the strategy to execution to success measurement
  • Must be highly organized, detail-oriented and possess strong problem-solving skills
  • Strong time management and the ability to prioritize efficiently

Essential Job Functions:

  • Partner with web development & online marketing teams on continuous web optimization initiatives
  • Proactively identify strategic opportunities and provide recommendations based on self-led ad hoc analysis
  • Clearly & concisely present analysis conclusions and recommended actions to business leaders and executive audiences
  • Advance our ability to analyze web traffic by bridging online/offline data gaps
  • Quickly become the subject matter expert / thought leader in our eCommerce data ecosystem and how to best leverage its value
  • Share responsibility for the strategy & execution of an established, successful A/B testing program
  • Help expand website personalization efforts with strategic customer segmentation analyses & insights
  • Collaborate with eCommerce, Marketing & IT to help make customer experiences more seamless across digital channels
  • Lead strategic technology evaluation to enable more sophisticated analytics capabilities.
  • Support business stakeholders’ self-service data needs with insightful reports & dashboards as needed.
  • Enhance existing dashboards with new capabilities and actionable visualization.
  • Lead and help maintain site tagging efforts.  Enhance our measurement & analysis capabilities via thoughtful tagging strategy.
  • Determine strategy for future data enrichment opportunities.
  • Monitor and ensure integrity of website data.

Working Conditions (travel & environment)

  • Limited travel required including air and car travel.
  • The noise level in the work environment is typically quiet to moderate.


Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.


Follow established Safety procedures in all aspects of work assignments applicable to the position.  This includes participating in all Safety related training and acquiring certifications.  Each associate is responsible for Safety at the Store Support Center and when visiting other company work locations.  All Safety concerns must be brought to the attention of the management of a location and/or the Store Support Center Safety Department immediately.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Apply Now

Email me about jobs like this

Not You?

Thank you, please complete your application on the following page.

Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

People Also Viewed

Digital Experience Manager

R018464 Atlanta Georgia United States Atlanta, Georgia, 30339 Ecommerce Manager
PurposeThis position is responsible for identifying and effectively documenting user problems to be solved (requirements, user stories) and working closely with the Digital Experience Senior Manager on associated roadmaps to meet customer expectat...

Manager of Enterprise Services

R018498 Atlanta Georgia United States Atlanta, Georgia, 30339 Technology Manager
Purpose  This position is accountable for overseeing and managing a team responsible for design, implementation and support activities surrounding enterprise technology. Additionally you will be leading and interacting with internal teams, retail ...

Digital Delivery Manager

R017526 Atlanta Georgia United States Atlanta, Georgia, 30339 Ecommerce Manager
Purpose:This position is responsible for enabling the Ecommerce team to perform at their best by leveraging Agile best practices. They will be partnering with product owners and technical teams to facilitate scrum ceremonies, daily standups, groom...

Email & Mobile Marketing Manager

R016623 Atlanta Georgia United States Atlanta, Georgia, 30339 Marketing Manager
Purpose:Floor & Decor is seeking a Email & Mobile Marketing Manager to lead strategy and innovation to drive strong business results via Floor & Decor digital communication programs including email, text/SMS and app push messaging. The...

Pro Premier Analyst

R018393 Atlanta Georgia United States Atlanta, Georgia, 30339 Pro Services Individual Contributor
Purpose:The PRO Premier team is seeking a highly motivated and driven individual to help support the PRO Premier team. This position reports to the Director of PRO Strategy and Loyalty and would be instrumental in helping advance Floor and Decor’s...

Five9 & Salesforce Administrator

R018262 Marietta Georgia United States Marietta, Georgia, 30067 Customer Care Operations Individual Contributor
Purpose:Seeking an organized administrator for CRM & phone system. The individual will handle all basic administrative functions, including user account maintenance, reporting, dashboards, and other routine tasks, in SalesForce Service Cloud a...