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Divisional Human Resources Director (Los Angeles Area) in DowneyCalifornia.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

 Time, Talent & Teamwork.

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

Opportunities to advance.

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company?

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Divisional Human Resources Director (Los Angeles Area)

Downey | California | United States | 90242

It’s great being part of a culture where entrepreneurship and team spirit are not just buzzwords.  If you love working with a great group of people and desire the opportunity to grow, this is the place for you.

Purpose:

The Divisional Human Resources Director (DHRD) reports to the Vice President, Human Resources – Stores and partners closely with the Store Support Center (SSC) and store leadership teams to help create a work environment that attracts and retains motivated talent that treat our customers with CARE and contribute to growing our topline sales. The DHRD is responsible for overseeing and leading a broad range of general human resources duties that support store operations within an assigned division to include staffing analysis, overseeing and assisting with recruiting and retention efforts, assessing and developing talent, new store openings, associate engagement, associate relations, compensation, benefits, performance management, talent management, coaching, facilitation, training, leadership development, compliance, policies and procedures.

POSITION REQUIREMENTS:

The DHRD must be an effective and results driven leader with excellent interpersonal, team building and communication skills along with strong problem-solving and decision-making ability.  The DHRD must be able to excel in a fast-paced environment and successfully manage competing priorities daily.  The DHRD must have exceptional leadership, interpersonal and relationship building skills and must be able to consult with and advise multi-level field leaders regarding various human resources related matters, while maintaining confidentiality.  The DHRD must also be capable of building and maintaining positive and productive work relationships with associates at all levels. 

MINIMUM ELIGIBILITY REQUIREMENTS:

  • BA/BS degree in Human Resources, Business or related field or equivalent experience.
  • 5-8 years of HR experience required; 5 plus years of experience in multi-unit/field HR Management. 
  • Retail industry a plus.
  • Current Senior Professional in Human Resources (SPHR) or Professional in Human Resources (PHR) and/or SHRM Certification preferred.
  • Must possess customer service skills and work well under pressure.
  • Ability to multi-task, meet deadlines and work in a fast-paced environment.
  • Ability to work independently, within a team across all levels and diverse cultures along with the ability to lead team projects.
  • Generalist experience in recruiting, associate engagement, associate relations, performance management, talent management, training and development, compensation, payroll and benefits administration, HR policies and procedures.
  • Advanced knowledge of effective HR practices and legal/regulatory framework in a customer service industry/environment. Ability to build a strong partnership and consult with legal team.
  • Working knowledge of employment law including FMLA, EEO, ADA, FLSA, etc. required.
  • Strong knowledge of leave process to include FMLA, workers compensation, military, bereavement, jury duty, etc.
  • Solid leadership, influencing, coaching, advising, customer service and communication skills.
  • Time management, prioritization, delegation, attention to detail and organizational skills.
  • Strong computer skills including Microsoft Office Suite.  Familiarity with HRIS; Workday a plus.
  • Bilingual in Spanish a plus.

ESSENTIAL JOB FUNCTIONS:

  • Ensures a culture of positive association relations and compliance.
  • Support efforts to attract, develop, inspire and retain top industry talent.
  • Works directly with Divisional Vice President to support performance management, talent review, succession planning and leadership development efforts.
  • Supports field leaders with building a talent pool, which ensures bench strength for future growth.
  • Monitors annual associate engagement survey and develops strategic action plans in partnership with field leaders.
  • Provides outstanding leadership support, associate service and general HR support to multiple stores within a division. Advises store leadership and associates regarding HR matters.
  • Leads, manages and promptly completes human resource responsibilities across multiple stores.
  • Demonstrates accountability for human resources performance of stores in assigned division.
  • Supports talent acquisition initiatives including sourcing, recruiting, interviewing, selection, background check process, new hire/onboarding process to help ensure stores are properly staffed. 
  • Investigates associate complaints and concerns in a timely manner and keeps case tracking system up to date.
  • Partners with Legal, Safety and Loss Prevention Teams.  Monitors and assists with activities related to safety and risk management.  Ensures company policies, accident procedures and loss prevention procedures are followed.
  • Ensures compliance with all applicable laws and regulations at the federal, state and local level.
  • Informs Vice President, Human Resources and Chief Human Resources Officer (CHRO) on matters that can adversely impact HR compliance of the region, division and company.
  • Assists in supporting business plans focused on customer satisfaction, associate engagement, sales growth and profitability.
  • Supports and drives strategic HR initiatives.

KEY BUSINESS PARTNERS

  • Chief Human Resources Officer
  • Vice President, Human Resources – Stores
  • Divisional HR Manager
  • Divisional Vice President, Operations
  • Divisional and Regional leaders
  • Director, Talent Management
  • Director, Associate Relations
  • Lead Employment Counsel
  • Vice President, Total Rewards

WORKING CONDITIONS (TRAVEL & ENVIRONMENT):

  • Extensive auto and air travel with overnight stays.

  • While performing the duties of this job, the associate is frequently exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements:

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time."

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the associate and is subject to change by the employer at its sole discretion.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

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