Director, Leadership Development

  • Atlanta, Georgia, 30339

Purpose:

The Director of Leadership Development is responsible for the design, development, and delivery of a comprehensive series of leadership training programs. Working closely with Human Resources, Store Operations, and key business partners across the organization, this role will develop and facilitate learning solutions that align with Floor & Decor’s business goals. This role is an integral part of the Learning team and will work with strategic business partners to develop and deliver Leadership Programs for Retail Field Managers, and leaders across the organization. Responsibilities include analysis of current Leadership Training Programs, identifying performance gaps, and designing appropriate learning solutions for leaders in Retail Stores, Corporate Office, Distribution Centers, and Call Centers.

Minimum Eligibility Requirements:

  • Bachelor’s Degree in Human Resources, Business Administration, Organizational Design, or related field (Relevant work experience can be substituted for the required education)
  • 5 years of learning and development experience and strong track record for developing teams
  • 5 years of people leadership experience in creating and building inclusive and high performing teams
  • Strong knowledge and experience of retail operations, sales management, and customer service
  • Ability to work independently, multi-task, meet deadlines, and work in a fast-paced environment
  • Project management experience, supporting complex company initiatives
  • Demonstrated ability to lead, motivate and influence associates by building teams to achieve exemplary results
  • Must be detail-oriented and highly analytical
  • Excellent verbal and written communication skills
  • Strong computer skills including Microsoft Office Suite, Learning Management Systems, and be familiar with CRM software and procedural standards
  • Possess excellent customer service skills and work well under pressure

Essential Job Functions:

  • Oversee Leadership Training Programs for Management roles in Retail and supporting channels.
  • Conduct research by interviewing subject matter experts (“SMEs”) and reviewing existing documentation and training programs
  • Prepare, edit and deliver “blended” Manager training programs in accordance with best practices and benchmarked against industry leading companies
  • Translate management skills of medium to high complexity into clear, concise training systems
  • Support region teams and operations leadership to meet defined development and internal promotion targets for each department
  • Support Regional markets - Manager training workshops, class schedules, and class enrollment
  • Conduct needs analysis, validations, and follow-up on all Manager training processes to maximize consistency or execution of programs
  • Provide documentation support for ongoing projects including site assessments, surveys, focus group studies, and task force initiatives
  • Act in concert with the other department team members, share and contribute ideas to improve revisions and maintenance of existing training content
  • Ability to build and execute an effective and scalable leadership development learning strategy with a focus on professional growth
  • Ability to identify leadership performance gaps across all retail channels with a view to determining and developing solutions to meet strategic business objectives.

WORKING CONDITIONS (TRAVEL & ENVIRONMENT):

  • Frequent travel required including air and car
  • While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically quiet to moderate.

PHYSICAL/SENSORY    REQUIREMENTS

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Corporate Discount Programs

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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