Business Analyst – Workforce Management

  • Atlanta, Georgia, 30339

Purpose:

The Business Analyst is responsible for supporting retail store labor by providing ongoing education and support to the field and store teams in areas of scheduling and optimization. This is a key support role to multiple store locations, with labor planning, system maintenance, trend analysis, forecasting, process improvement recommendations and other ad hoc reporting and analyses.

Minimum Eligibility Requirements:

  • Bachelor’s Degree in related field
  • Minimum of 2 years working with Kronos
  • Retail industry experience required
  • Efficient with navigating large data sets from multiple sources
  • Understanding of time keeping (Kronos) processes preferred
  • Proficient skills in Excel, including pivot tables
  • SQL query writing and execution skills preferred
  • Effective written and verbal communication skills required

Essential Job Functions:

  • Support the implementation of Workforce Management solutions including the building and delivery of processes, system configuration, reports, and training. Assure execution of all Workforce Management initiatives by training, supporting, and following up on system functions, business processes, and position expectations.
  • Work with Store Leadership to leverage labor and ensure appropriate staffing coverage while maximizing sales opportunities, operational execution and optimizing customer service.
  • Analyze retail store processes related to payroll and staffing allocation to identify areas of opportunity for improvement and operational changes. Drive opportunities within the business to improve forecasting models and other tools across various business units.
  • Support the Director of Workforce Management in creating and updating the labor/scheduling reporting and dashboards for retail stores and Sr. Leadership.
  • Provide reporting and other data analysis for Store Operations leadership and field teams on a routine basis.
  • Respond to workforce management-related field inquiries, determine root cause to identify potential gaps in processes or documentation and recommend suitable solutions.

Working Conditions (travel & environment)

  • Limited travel required including air and car travel
  • The noise level in the work environment is typically quiet.
  • Hybrid work offering combining office and remote work.

PHYSICAL/SENSORY    REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

#ZRC

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Corporate Discount Programs

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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