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Customer Delivery Project Analyst in AtlantaGeorgia.

Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company.

 Time, Talent & Teamwork.

The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

Opportunities to advance.

To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company?

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Customer Delivery Project Analyst

Atlanta | Georgia | United States | 30339

It’s great being part of a culture where entrepreneurship and team spirit are not just buzzwords.  If you love working with a great group of people and desire the opportunity to grow, this is the place for you.

Purpose

This position responsible for operations and maintenance of the Floor and Decor Customer Delivery business unit.  The logistics analyst is responsible for all orders shipping directly to the customer. This position will be responsible for maintaining a business relationship with our Customer Delivery providers as well as providing a high level of customer service to all Floor & Decor departments. This position will work closely with the E-Commerce team and stores, providing support for all operational task.

Minimum Eligibility Requirements

  • Bachelor’s degree (relevant Supply Chain experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
  •  Three years of relevant Supply Chain and Logistics experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Proven problem-solving and team building skills
  • Excellent organizational skills
  • Strong computer skills including Microsoft Office Suite
  • Has expert level experience involving various operational positions
  • Experience managing high volumes
  • Working knowledge of logistics processes and Supply Chain as a whole.
  • Must be detail oriented and organized
  • Must possess excellent customer service skills and work well under pressure
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment
  • Must be able to create detailed reporting and capture KPIs

Essential Job Functions

Supply Chain

  • Carrier Management in many facets including but not limited to
  • Sourcing, vetting, auditing and selection
  • Contract and Insurance management
  • Conduct monthly and quarterly business reviews
  • Optimize carrier utilization, routing and deployment
  • Operations management
  • Creating Standard Operating Procedures for Customer Delivery carriers
  • Create and implement training tools for F&D business units as well as F&D carriers
  • Work as a liaison between warehouse, stores, e-commerce and carriers to solve any issues meeting customer delivery
  • Recognized areas for improvement and implement new processes or improvements for Customer Delivery efficiency
  • Understand market volumes to determine what type and how many pieces of equipment are needed. Be able to provide financial backing to reasoning
  • Create, maintain and provide reporting for management team
  • Exercise sound judgement to make on the spot financial decisions on behalf of Floor & Decor in order to meet customers’ expectations
  • Continuously monitor the TMS setup to ensure all data is up to date and system is performing as it should

Working Conditions (travel,   environment)

  •  This position is salary knowing it may include hours which exceed eight hours in a day or forty hours in a week
  • Some travel required, travel required including air and car travel
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Working Conditions (travel,   environment)

  • Some travel required, including air and car travel

  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat.

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