Quality Assurance Engineer

  • Atlanta, Georgia, 30339


This position will be responsible for assisting in the development of and handling the day-to-day management and documentation of the supplier quality assurance process within the overall supply chain process.  Key areas of responsibility for this position will include managing and/or contributing to one or more of the following programs: Technical Data Validation, Pre-Purchase Testing, First Piece Inspection, Supplier Scorecards, finished goods inspections, field quality issues, etc.  This position will work cross-functionally with Supply Chain, Merchandising, Inventory Management, Finance, and Legal (Company Compliance) as well as with suppliers and 3rd party inspection/audit firms to ensure F&D product meet regulatory and quality requirements.  This ideal candidate will be expected to bring critical evaluation and creative solutions to quality related projects.

Minimum Eligibility Requirements:

  • Bachelor’s degree in Engineering, Business, or a Technical Field preferred
  • 1-3 years of relevant experience (preferably in Retail or Manufacturing)
  • Knowledge of supplier qualification processes and supplier performance metrics preferred
  • Understanding of statistical methods, quality tools and methodologies preferred
  • Supplier Quality background and experience preferred
  • Must be analytical, detail oriented and highly organized
  • Possess good process experience, judgment, and the ability to recognize key problems
  • A demonstrated ability to work cross-functionally within the company, as well as globally with suppliers and 3rd party firms. Strong collaboration skills with both local and international teams.
  • Experience working with international vendors preferred
  • Must possess excellent customer service skills and work well under pressure
  • Ability to multi-task, prioritize, meet deadlines and work in a fast-paced, rapidly changing environment
  • Ability to work independently, within a team across all levels and diverse cultures, and the ability to lead team projects
  • Intermediate to advanced level Microsoft Suite skills (especially Excel)

Essential Job Functions:

  • Develop internal and external communications including FAQs, associate training materials, and supplier communications 
  • Develop and manage policies and standard operating procedures (SOP) relating to quality assurance
  • Possess the enhanced process experience/judgment and the ability to recognize key problems before they become major issues. Capable of recognizing opportunities that translate to bottom-line improvement.
  • Monitor supplier performance and alert stakeholders of any non-compliance, respond promptly to detected offenses, develop corrective action plans and report findings via established channels
  • Utilize scorecards to track key vendor and 3rd party service provider performance metrics 
  • Onboard new suppliers in accordance with F&D policies and procedures
  • Test and inspect new product and validate sales driving attributes
  • Other areas of focus will be on Supplier Risk Management and may include some or all of the following audits, inspections and activities to be performed by selected third parties:
    • Environmental Compliance Audits
    • Factory Audits 
    • Production, Pre-Shipment and Container Loading Inspections
    • Product Testing  
    • Lab Testing, Certifications, Recordkeeping Procedures and Other Best Practices
  • This position will own at least one department in the business and will be responsible for creating and implementing testing protocols for product performance which can ultimately determine viability of a product and have influence over whether or not Merchants move forward with the product.
  • This position will use self-created testing protocols as well as first piece inspection results to work with Merchandising to determine if changes should be made to the product to reduce and prevent customer claims, ultimately resulting in a positive financial impact for the business.
  • This position will have autonomy to budget for such inspections, testing etc.
  • The position will be expected to strategically conceptualize and create process improvements for the department which will positively impact efficiencies to the business.
  • This position will be expected to contribute to the Global Sourcing Survey in the Supplier Scorecard, which ultimately impacts a suppliers overall score which Merchants use to determine supplier business strategies
  • This position will be responsible for handling CAPA’s & Root Cause analysis for field quality issues, which helps suppliers put in systematic changes and thus reduces further impacts to the business.

 Working Conditions (travel & environment)

  • Travel may be required including air and car travel
  • The noise level in the work environment is typically quiet to moderate.


Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. 

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Corporate Discount Programs

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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