Senior Associate Relations Manager

  • Atlanta, Georgia, 30339


This position is responsible for conducting prompt, thorough, and independent investigations of associate matters.  Success in this role will require working effectively with various business partners to ensure that matters brought to the attention of HR are investigated in a timely manner and resolved in-line with company policies and best practices.

Minimum Eligibility Requirements

  • Bachelor’s degree
  • Four + years of experience in conducting internal associate investigations  
  • Strong computer skills including Microsoft Office suite
  • Ability to receive and manage confidential/sensitive information with the highest level of integrity
  • Experience identifying relevant legal issues
  • Experience summarizing and documenting investigations findings and recommendations
  • Self-starter, problem solver and ability to work with minimal supervision
  • Excellent written and oral communication skills
  • Exceptional attention to detail with the ability to prioritize work in order of importance
  • Must work well under pressure
  • Must be organized and have the ability to multi-task, meet deadlines, and work in a fast-paced environment
  • Experience testifying at depositions or hearings is a plus

Essential Job Functions

  • Lead complex end-to-end investigations of HR related concerns raised through the hotline or other channels, including conducting intake meetings, background research, investigative interviews, and debrief meetings.
  • Determine case specific investigative plan and execute on plan in timely fashion.
  • Partner cross-functionally with Legal, HR, and the businesses to conduct prompt, thorough, independent investigations and appropriate resolution of issues.
  • Conduct interviews of direct and indirect witnesses.  
  • Write comprehensive investigative reports that meet company presentation and process requirements.
  • Provide timely communication to all relevant parties throughout investigations process.
  • Summarize investigation findings and recommendations and present those findings and recommendations to leadership.
  • Simultaneously manage multiple cases, determining priority order.
  • Develop trust, rapport, and influence among partners and business leaders.
  • Analyze trends and work cross-functionally to suggest process improvements.
  • Assess the need for and make recommendations for long-term solutions to identified issues.
  • Develop effective and creative policy resource tools for the HR team and managers to ensure consistent application and interpretation of policy and practice as well as to improve HR skills.
  • Coach on the interpretation and application of HR policy and practices in all phases of employment.  
  • Appropriately assess risk when making recommendations to the business while driving compliance with applicable laws, rules and regulations, and adherence to policy.
  • Apply company values and sound ethical judgment regarding personal behavior, conduct and business practices.
  • Testify regarding investigation as needed.
  • All other duties as assigned.

Working Conditions (travel, environment)

  • Occasional-to-frequent travel required including air and car travel
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically quiet to moderate/noisy.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Corporate Discount Programs

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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