This role supports the Supervisor Commercial Credit and works closely with Credit Analysts and other departments within the company to support the development and growth of the company’s Commercial Business Account program. As a high-growth area within the company, the responsibilities of this role will change as needed to best support the Commercial Business Account program. Responsibilities can include, collections, assisting with reporting metrics, development of program materials, the rollout of new programs and contributing to system enhancement initiatives. Additionally the Team Lead will serve as the first escalation point for questions and assistance for the team of Credit Analyst. As a key element of this role, you will responsible along with other team members, to function as a contact for Pro and Commercial customer relationship building and issue resolution. As such, you will be responsible for building and maintaining strong value-based relationships with our customers, and ultimately ensuring that our customers understand they are a valuable asset to Floor & Decor. The Credit Analyst – Team Lead will work in a centralized unit and will communicate regularly via phone, email and other electronic media.
Minimum Eligibility Requirements:
Essential Job Functions:
WORKING CONDITIONS (TRAVEL & ENVIRONMENT):
Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Benefits & Rewards
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
Corporate Discount Programs
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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