Purpose

This position is responsible for Configuring, Testing and supporting capabilities for Order Management and Supply-Chain management related applications. 

Minimum Eligibility Requirements

• Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
• 7+ years System configuration & implementation experience required to perform the essential functions of the job.

• Experience with Supply Chain industry applications such as OMS/WMS/TMS with configuration knowledge
• Knowledge in any Manhattan Associates software products or knowledge of similar supply chain software products from other software vendors is an added advantage
• Experience with SQL (oracle) and XML/XSL syntax
• Experience with Excel (vLookup, Marcos).
• Experience in any test management and change management software such as qTest (Test Case management tool) and Service Now (Help Desk Software).
• Experience with Agile development methodology to support Product Manager / Product Owner is identifying User Stories, write user stories, backlog refinement, sprint planning etc.
• Understand system integrations and performing system configurations and testing based on end-to-end system data flow and functional flows.
• Understand technology limited to the database tables, integration architecture
• Excellent communication, problem solving and data analysis skills
• Excellent decision-making skills
• Identifies risks and issues and escalates as necessary. Researches and document recommendation or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure
• Work with end users to define business requirements for new projects as well as supporting existing processes
• Analyze data and solve new and existing business issues.
• High level of customer service

Essential Functions

• Provides functional support of TMS/OMS/WMS system(s). Serves as primary source for tier2/ tier 3 functional/solution advice
• Manage user issues and ticketing system related to application problems
• Identifies risks and issues and escalates as necessary. Researches and document recommendation or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure.
• Integrate new products and solutions into existing environment for continuous improvement

• Work concurrently on multiple projects and tasks across different business units.

Working Conditions (travel, hours, environment)

• This position is salaried, knowing it may include hours which exceed eight hours in a day or forty hours in a week
• This job typically doesn’t need travel but occasional travel may be required including air and car travel for attending training, conferences or Store / Warehouse visits.
• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically quiet to moderate.

Benefits & Rewards

• Bonus opportunities at every level

• Career advancement opportunities

• Relocation opportunities across the country

• 401k with discretionary company match

• Employee Stock Purchase Plan

• Referral Bonus Program

• Corporate Discount Programs

• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

​

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.