Design Studio Operations Manager

  • Houston, Texas, 77056

Purpose

This Design Studio Operations Manager is responsible for managing operational functions in the store to ensure customer satisfaction, safety, maximum productivity and profitability, inventory control and compliance with company policy and procedures. Take care of customers. Maintain the cleanliness of the store.
 

Minimum Eligibility Requirements

  • High school graduate or equivalent.
  • Ability to adapt to highly complex business model
  • Demonstrated proficiency in recruiting, training, sales generation, operations and merchandising
  • Excellent communication, delegation, follow up and analytical skills
  • One year of operations experience
  • Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency
  • Ability to multi-task and meet deadlines.
  • Must be detailed oriented and highly organized,
  • Must possess excellent customer service skills and work well under pressure
  • Willing to work retail hours to include weekends, and some holidays
  • Willing to adjust schedule based on business needs
  • Perform other duties as assigned

Essential Functions

  • Review daily customer orders for completion
  • Perform cycle counts daily for replenishment of samples
  • Planning and controlling the budget/P&L management
  • Execute shipping and receiving per company policy
  • Review reporting weekly to determine assortment changes 
  • Manage customer orders to include storage buys in a variety of locations, to include follow up
  • Work closely with super stores and DC’s in your market
  • Preform general cleaning duties and maintain cleanliness of studio
  • Act and work in a manner that is consistent with company’s core values
  • Perform supervisory functions to include opening and closing the store
  • Problem solve/provide solutions to ensure a seamless customer experience
  • Heavily involved in customer interaction
  • Manage the store and its employees to ensure all store financial goals achieved
  • Ensure brand standards and operating standards meet or exceed company expectations to support brand consistency
  • Monitor, maintain and follow company policies; support company expectations and systems
  • Handle store level human resources or loss prevention issues with Senior Director Regional Operations (SDRO), Human Resources Manager or Loss Prevention Manager when necessary
  • Supervise the cash handling practices and ensure necessary communications to the corporate finance department
  • Ensure the store adheres to SOPs
  • Ensure compliance with hiring, payroll, and business planning
  • Perform additional managerial duties as required

                                

Working Conditions (travel, hours, environment)

  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles.  
  • The noise level in the work environment is typically moderate to noisy.
  • Travel by car will be required to move product between stores.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.  The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.  

NOTE:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or

based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

BENEFITS & REWARDS:

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Corporate Discount Programs

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity:

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Apply Now

Email me about jobs like this

Not You?

Thank you, please complete your application on the following page.

Benefits & Rewards

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • Corporate Discount Programs
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

People Also Viewed

Regional Commercial Sales Director

R020395 Atlanta Georgia United States Atlanta, Georgia, 30339 Commercial Sales Director
Purpose: This position reports to the Senior Director of Commercial and supports Floor & Decor's Commercial business. Primary responsibilities include supervising a sales team of Regional Commercial Account Managers (RAMs), supervising additi...

Design Studio Design Consultant

R017008 New Orleans Louisiana United States New Orleans, Louisiana, 70115 Design Individual Contributor
Purpose                              The Design Consultant is responsible for setting appointments, meeting with customers in store and to determine design needs in the selection of tile, wood, stone, and installation products of various colors te...

Design Consultant

R017056 Novi Michigan United States Novi, Michigan, 48377 Design Individual Contributor
PurposeThe Design Consultant is responsible for settings appointments, meeting with customers to determine design needs in the selection of tile, wood, stone, and accessory products of various colors textures, patterns, and design.Minimum Eligibil...

Design Consultant

R017455 Sacramento California United States Sacramento, California, 95832 Design Individual Contributor
PurposeThe Design Consultant is responsible for settings appointments, meeting with customers to determine design needs in the selection of tile, wood, stone, and accessory products of various colors textures, patterns, and design. Full-Time and P...

Storage Buy Specialist

R021140 Houston Texas United States Houston, Texas, 77092 Retail Individual Contributor
PURPOSEThis position is responsible calling storage buy customers and managing the customer storage audit process. Full-Time and Part-Time Positions Available.MINIMUM ELIGIBILITY REQUIREMENTS (1) year of retail sales experience required or an equi...

Logistics Analyst- Distribution Center

R020748 Carson California United States Carson, California, 90745 Supply Chain Individual Contributor
Purpose:This position is responsible for load management of DC & Vendor orders, carrier load tender, carrier selection, order management, making and tracking delivery appointments, maintaining order and load status information in internal TMS ...